PRIVACY POLICY

We value your privacy greatly. To help you understand how we gather, utilize, communicate, and utilize personal information, we have created this policy. Our privacy policy is described below. We will gather some information about you when you visit the https://www.shopvidasuave.com website. Like other commercial websites, ours uses server logs and a common technology called "cookies" (explained below) to gather data about how our site is used. The date and time of visits, the pages viewed, the amount of time spent on our site, the websites visited immediately before and immediately after ours, and your IP address are among the data collected by cookies and server logs.

COLLECTION OF PERSONAL DATA

What will your data be used for, and why is it collected?

Personal data refers to information that can identify an individual, either on its own or when combined with other data that Vida Suave possesses or is likely to access. Commonly collected personal data includes names, addresses, phone numbers, email addresses, ID numbers, nationalities, birth dates, and credit card details.

How does Vida Suave collect your data?

Vida Suave collects your data under the Data Protection Act (DPA). We will inform you of the purposes for collecting, using, disclosing, and/or processing your data and will obtain your consent unless an exception under the law allows them to do so without it.

Personal data is collected directly from you in the following ways:

When you communicate with Vida Suave Customer Service about products and services.
When you call Customer Service, contact information is available on the "Talk to us" page of the website.
When you set up an account on our website or apps, register your details to place an order, or subscribe to Vida Suave Membership.
When you place orders or pay for purchases or subscriptions via our website or in stores.
When you apply for a refund.
When you provide feedback or complaints about products or services to Customer Service.

Your data will be used solely for the purposes for which you provided it.

USE AND PROCESSING OF PERSONAL DATA

What will your data be used for, and why is it collected?

With your consent, Vida Suave may use, process, and/or disclose your data for various purposes, including:

Communicating with you and storing details of your phone number(s) for better customer service.
Managing your online purchase orders and payments, home delivery, and product returns if necessary.
Addressing your questions, feedback, product reviews, inquiries, or complaints about products and services.
Inviting you to be part of consumer panels, product testing, interviews, or research groups (unless you opt out of marketing material).
Contacting you about current or new products and services offered by Vida Suave (unless you opt out of marketing material).
Informing you of new features, special offers, and sales promotions (unless you opt out of marketing material).
Notifying you of functionality changes to their website via email or SMS.
Conducting market research, surveys, marketing analysis, customer profiling, and statistical and trend analysis related to products and services.

When may Vida Suave disclose your data without your consent?

Vida Suave may use or disclose your data without prior consent in certain situations, such as:

When the data is publicly available.
When disclosure is necessary for your interests or in an emergency that threatens life, health, or safety.
For investigations or proceedings, preventing and detecting criminal activity, fraud, or misuse of services or networks, and prosecuting those responsible.
To comply with court orders or legal/regulatory requirements.
When required or authorized by the Data Protection Act (DPA) or other applicable laws/regulations.

Who will process your data?

Vida Suave processes your data and keeps it confidential. With your consent or when legally permitted, Vida Suave shares your data with its parent company or affiliates within the Manny Central Group.

Vida Suave does not share or disclose your data to individuals or third-party operators, except to service providers performing specific services on their behalf, including:

Delivering products ordered through their website or postal service.
Hosting personal information in data centers via storage facility providers.
Conducting statistical and analytical studies through web analytics tools like Google.
Improving advertising campaigns, promotions, marketing, business efficiencies, and prospective sales.
Monitoring service or website quality, corporate reporting, etc.
Providing information about products and services of business partners only with your prior consent.

PROTECTION AND SECURITY OF PERSONAL DATA

How will your data be protected?

Vida Suave takes all necessary precautions and reasonable measures to secure your data. They implement technical and organizational measures to protect your data, particularly from unauthorized third-party access. Vida Suave secures its computer systems and uses encryption technologies such as Secure Socket Layer (SSL) on our website to protect personal information. We continually review and enhance their security protocols to minimize risks to your data. However, it’s important to note that no data transmission over the internet or wireless networks can be completely free from intrusion. Although Vida Suave employs appropriate security measures, we cannot guarantee the absolute security of information transmitted to and from the website and are not responsible for third-party actions regarding such information.

YOUR RIGHTS TO ACCESS AND/OR CORRECTION OF PERSONAL DATA

What are your rights?

Vida Suave commits to:

Keeping your data strictly confidential.
Taking appropriate measures to secure your data against unauthorized or unlawful processing, accidental loss, destruction, damage, alteration, disclosure, or access.
Providing access for you to view and update your details when necessary.
Notifying you promptly if they become aware of any unauthorized use, disclosure, or processing of your data.
Returning or destroying any personal data they possess or control upon your written request.

You can also seek redress from the local data protection authority and pursue other legal remedies under the law.

Vida Suave retains your information for varying periods, depending on the use or purpose attached to it. They will not keep your data longer than necessary unless required by law or if you consent to a longer retention period.

How to access and/or correct your data or opt out?

You have the right to access, update, or remove the personal data collected and stored by Vida Suave or to limit its processing and use. You can also request correction of any errors or omissions in your data. Vida Suave offers different ways to manage your data:

Log into MY ACCOUNT by Vida Suave to determine how you want your data to be used.
Contact us by writing to the following address and providing proof of identity: support@shopvidasuave.com

USE OF COOKIES

What are cookies?

A cookie is a small file installed on your computer that stores information about your browsing habits on the Website, such as language settings, connection time, and pages visited. Cookies collect non-personal data about your online activities. They do not enable Vida Suave to identify you personally.

Analytics firms can consult these cookies on your next visit to recognize repeat users, facilitate your access to and use of the Website, and track your usage behavior for a smoother browsing experience.

By using Vida Suave's services, you consent to the use of cookies and the collection of information by Vida Suave and third parties through these cookies, as outlined in clause 6.

Sharing your computer with others may change the personalized nature of how cookies operate.

What cookies are used by the Website?

The Website uses the following cookies:

Cookies to record language preferences or other necessary preferences to provide the requested service.
Flash cookies containing elements strictly necessary for a media player's (audio or video) optimal function, corresponding to the content requested by the user.

The Website may also use cookies to inform Vida Suave about the products and pages you consult or search for. These cookies enable personalized content and advertising related to your interests. You can set these cookies as desired, as detailed below.

Does the Website allow third parties to use cookies?

The Website uses Google Analytics™, a web analysis service by Google Inc. Google Analytics uses cookies, and the data generated by these cookies about your use of the Website (including your IP address) is sent to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the Website, compile reports on Website activity for its publisher, and provide other services related to Website activity and Internet use.

Google may communicate this data to third parties if legally obligated to do so or when third parties process data on behalf of Google, including the Website publisher. Google will not match your IP address with any other data held by Google.

You can deactivate cookies by selecting the appropriate settings on your browser. However, doing so may prevent certain Website functions. By using this Website, you consent to the processing of your data by Google under the conditions and for the purposes described above. To consult Google's Confidentiality Rules, click here.

How can you manage or disable cookies?

You can manage and/or disable cookies in several ways. Change your mind about using cookies anytime by visiting your browser's Help section, which will guide you on rejecting cookies, displaying a message when cookies are received, or deactivating cookies. You can delete cookies manually as well.

You can also deactivate or delete similar cookies used by your browser's accessory software, such as Flash cookies, by changing the software parameters or visiting the software publisher's website.

Please note that cookies may be necessary for certain Website features to function properly. Disabling cookies may limit your access to and personalization of the Website. Vida Suave is not liable for any consequences resulting from the Website's limited functionality due to the inability to utilize necessary cookies.

RIGHTS TO AMEND THIS PRIVACY POLICY

Vida Suave - Manny Central reserves the right to modify this Privacy Policy whenever necessary. If significant changes are made, they will be updated on this page and marked with the date. We recommend checking this page periodically to stay informed about any updates.

By continuing to use this Website and accepting our services after any changes to the Privacy Policy, you consent to those changes, unless your consent is required by other means. Update: January 2025.